Insurance Customer Retention Specialist
McCoy Holliston - YourPolicy McCoy Holliston - YourPolicy White Salmon, WA White Salmon, WA Permanent Permanent From $40,000 a year From $40,000 a year 8 days ago 8 days ago 8 days ago Property and Casualty Insurance Customer Service In-Office Availability Highly Desired! 3 Weeks PTO! Health & Dental Insurance 401K We are looking for a Customer Retention Specialist to join our team and provide excellent customer service to our clients while ensuring they remain with the company.
This role will be responsible for responding to customer inquiries, resolving customer complaints, and providing helpful information about our products and services.
The ideal candidate should have excellent communication skills, be able to work independently, and possess strong problem-solving skills.
Insurance Customer Retention
Responsibilities:
Retain clients through excellent customer service and skillful discussion Respond to customer inquiries and complaints in a timely and professional manner.
Provide accurate information about products and services.
Maintain customer records in an organized manner.
Process orders, forms, applications, and requests in an accurate and timely manner.
Identify customer needs and provide appropriate solutions.
Resolve customer issues in a timely manner.
Follow up with customers to ensure their satisfaction.
Job Type:
Permanent Pay:
From $40,000.
00 per year Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Weekly day range:
Monday to Friday Work setting:
In-person
Experience:
Insurance:
1 year (Preferred) Customer service:
1 year (Preferred) License/Certification:
Property & Casualty License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This role will be responsible for responding to customer inquiries, resolving customer complaints, and providing helpful information about our products and services.
The ideal candidate should have excellent communication skills, be able to work independently, and possess strong problem-solving skills.
Insurance Customer Retention
Responsibilities:
Retain clients through excellent customer service and skillful discussion Respond to customer inquiries and complaints in a timely and professional manner.
Provide accurate information about products and services.
Maintain customer records in an organized manner.
Process orders, forms, applications, and requests in an accurate and timely manner.
Identify customer needs and provide appropriate solutions.
Resolve customer issues in a timely manner.
Follow up with customers to ensure their satisfaction.
Job Type:
Permanent Pay:
From $40,000.
00 per year Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Weekly day range:
Monday to Friday Work setting:
In-person
Experience:
Insurance:
1 year (Preferred) Customer service:
1 year (Preferred) License/Certification:
Property & Casualty License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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